 Factsheets
Quality Assurance Factsheet
Quality assurance is not a procedure that can be added to the end of a
project. It must be baked in from the start. Dialogue 1to1
facilitates this by providing a project management tool to ensure all tasks
are performed in a timely manner and by enforcing a clear workflow process
from creation through to completion. The system also performs a myriad of
tests and checks throughout the process highlighting errors and potential
problems along the way. Request this
factsheet »
Email Deliverability Factsheet
As the quantity of spam increases the issue of spam blocking and false
positives grows. This has become a major issue for both email senders and
receivers (ISPs). Large ISPs are blocking billions of spam messages per day
and are taking ever more aggressive steps to keep spam out of their users'
inboxes. An unfortunate side effect of this is that much non-spam gets
mis-identified, a problem known as “false positives”. Studies
show that as much as 18% of all marketing email does not get correctly
delivered to the recipients' inbox. While there are many proposed solutions
to this problem there is no “silver bullet” in sight. Request this factsheet »
The Dialogue 1to1 Subscription center
The Dialogue 1to1 subscription center is a sophisticated, flexible, modular, template driven system for subscriber management. Through the use of web templates it can have a look and feel and even navigation that matches and integrates seamlessly with your corporate website. The center's capabilities can even be embedded within your website. Request this factsheet »
Tracking Beyond the Email
Dialogue&jbsp;1to1 is capable of tracking the responsiveness of email recipients and can provide a range of useful reports on those responses. While this tracking is important and the results are extremely valuable the initial clickthrough from an email is only the beginning of the story. What the recipient does after they get to your website, where they go, what they see and what they buy (or don't buy) is just as important.
Dialogue 1to1 provides several tools to assist in identifying these activities — to help close the loop on customer responses. Request this factsheet »
ForwardIt™ Feature Factsheet
ForwardIt offers marketers a simple, measurable, and effective way to
increase readership of a message. Simply invite your loyal customers to
forward a copy of your email to others who would value the content or
offer.
You take care of the compelling offer and leave the technology
aspects to Innovyx. We’ll develop the proper forwarding mechanisms and
place a ForwardIt URL in your creative prior to testing your
message.
Recipients of your email simply click on the ForwardIt URL and
enter the email address and message to their friend or colleague, and a
"fresh" copy of your message is forwarded to them immediately. Request this factsheet »
Customer Service Center Factsheet
The Dialogue 1to1 customer service center is a password protected website that provides a Dialogue 1to1 interface tailored specifically to the needs of customer service centers.
The interface is designed to be clear and easy to use — to enable simple “scripting” for larger centers — while still providing the essential tools to enable customer service representatives to access a subscribers history and update their profile as necessary.
The center interacts in realtime with the recipient database and so all data is accurate and updates are effective immediately. Request this factsheet »
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